1. Introduction

2. Scope of Services

• Tenant screening, lease agreement drafting, and tenant placement.
• Rent collection, financial reporting, and disbursement to property owners.
• Property maintenance coordination (e.g., repairs, inspections, emergency response).
• Marketing and promotion of rental properties (for property owners).
• Ongoing communication and support for both property owners and tenants.

3. Eligibility

• Be at least 18 years old (or the age of legal majority in your jurisdiction).
• Have the legal capacity to enter into binding contracts.
• Comply with all applicable laws, regulations, and these Terms.

4. Fees and Payments

4.1 For Property Owners

• Management Fees: You agree to pay a management fee for our services, which may be a percentage of monthly rent, a flat rate, or a combination of both. The exact fee structure will be specified in your Property Management Contract.
• Additional Costs: You are responsible for reimbursing us for third – party expenses related to your property (e.g., maintenance repairs, tenant screening fees, marketing costs). We will provide itemized invoices for these expenses.
• Payment Terms: Fees and expenses are due and payable as outlined in your contract. Late payments may incur interest charges (e.g., 20% per month) or service suspension/termination.

4.2 For Tenants

• Rent Payments: You agree to pay rent in full and on time, as specified in your lease agreement. Late rent may result in fees (e.g., 20% of the monthly rent) and could lead to eviction proceedings.
• Security Deposit: You may be required to pay a security deposit to cover potential damages or unpaid rent. The deposit amount and terms (e.g., refund conditions) will be detailed in your lease agreement.
• Application Fees: A non – refundable application fee may apply to cover tenant screening costs (e.g., background checks, credit reports).

5. Responsibilities

5.1 Property Owners

• Property Compliance: You must ensure your property complies with all local, state, and federal laws (e.g., safety codes, habitability standards).
• Accurate Information: You agree to provide complete and accurate information about your property, including any known defects, hazards, or legal obligations.
• Insurance: You must maintain adequate property insurance and provide proof of coverage to us. We are not liable for damages not covered by your insurance policy.

5.2 Tenants

• Property Care: You must keep the property clean and undamaged, except for reasonable wear and tear. Report maintenance issues promptly.
• Lease Compliance: You must follow all terms of your lease agreement (e.g., occupancy limits, pet policies, quiet hours).
• Legal Compliance: You must abide by all laws and regulations related to your use of the property (e.g., noise ordinances, waste disposal rules).

6. Lease Agreements

• Rent amount, due date, and payment methods.
• Lease duration (e.g., fixed – term or month – to – month).
• Security deposit details (e.g., amount, refund conditions).
• Maintenance responsibilities (yours and the landlord’s).
• Termination and eviction procedures.

7. Termination

7.1 By Property Owners

• You may terminate our management services with 7 days’ written notice, as specified in your contract. You remain responsible for fees and expenses incurred before termination.
• Early termination may require payment of a fee (e.g., 7 months’ management fees) to cover costs like re – marketing the property or transitioning management.

7.2 By Tenants

• You may terminate your lease early only if permitted by your lease agreement. Early termination typically requires:
  
  • Written notice (e.g., 7 days’ notice).
  • Payment of an early termination fee (e.g., 7 months’ rent).
  • Finding a replacement tenant (subject to approval) or paying rent until a new tenant is placed.

7.3 By SU Luxe Ltd

• We may terminate services with written notice if:
  
  • You violate these Terms or your contract.
  • Providing services becomes illegal or unsafe.
  • You fail to pay fees or cooperate with our reasonable requests.

8. Liability and Indemnification

8.1 Limitation of Liability

• We are not liable for:
  
  • Damages caused by tenants, third parties, or “acts of God” (e.g., natural disasters).
  • Losses from property value changes, market fluctuations, or uncollected rent (except as required by your contract).
  • Errors in tenant screening or property management that do not result from our gross negligence or intentional misconduct.

8.2 Indemnification

• You agree to indemnify and hold us harmless from:
  
  • Claims, damages, or losses arising from your property (e.g., tenant injuries, legal disputes).
  • Your violation of laws, lease terms, or these Terms.
  • Disputes between you and tenants or third parties.

9. Privacy

10. Dispute Resolution

10.1 Negotiation

10.2 Legal Action

11. Changes to Terms

12. Contact Us

• Address: 85 Great Portland Street, Westminster, W1W 7LT, GB
• Email: shakil1hussain2@outlook.com
• Phone: +44 7877 171593